NGARi AI-Corps Refunds
NGARi, Inc., effective September 2026
Software tier (Practitioner, $99/yr)
Cancel any time. Refund of the current term within 14 days if you have not started a Mission Sprint; otherwise access continues to the end of the paid term.
Start Today Pass ($99) and Sprint Packs ($499-$999)
Refundable within 7 days if the expedited review or sprint has not begun. Once work has started, these are non-refundable.
Hardware tiers (Studio, Enterprise, Frontier)
Before dispatch: full refund on request.
After dispatch: refund of the node cost once it is returned unopened and unused, minus shipping and a restocking fee. Contact us first for an RMA.
Institutional licenses
Governed by the signed institutional agreement.
How to request
Email [email protected] from the address on your account with your order reference. We respond within two business days.