Ask the question. Get the law back with the answer.
Email your landlord question and get a plain answer with the statute or lease clause it came from. No app, no login, nothing to install. When it matters, a person takes over.
How it works
- You write it the way you would explain it to a neighbour. "My landlord wants $400 of my deposit for painting, the unit was clean and the inspection said normal wear. Can they?" Dates, amounts, what was said — the specifics help.
- You get the answer and the source. The rule, the citation, and what it means for your situation. If it cannot find the law, it says so instead of guessing.
- A person takes over when it should. Eviction, discrimination, court dates, safety, or anything asking you to sign or pay today opens a case and notifies Alex.
What people ask
| Question | What you get |
|---|---|
| What can a landlord deduct from a deposit? | The Hawaii rule, what counts as normal wear, and the clause in your lease |
| How much notice before they can enter? | The statute, plus what your lease says if it is stricter |
| The water heater broke — who pays? | Whose responsibility it is, and the sentence to put in writing |
| Can rent go up mid-lease? | What your lease allows, what the law requires, what to ask for in writing |
| I got a notice — what does it mean? | What it requires, by when, and whether it needs a person (it usually does) |
What it will not do
It is not a lawyer and does not give legal advice. It does not decide anything about your tenancy, does not contact your landlord for you, and does not replace legal aid or an attorney. It cites sources, shows its uncertainty, and hands off when the stakes are high. Read the full position at limits and transparency.
Start here
Getting Started — five short lessons, about thirty minutes, no videos, nothing to install. It walks you from your first question to forwarding a lease page to keeping a record worth having.
Contact
Questions from residents: hoa@ngari.ai. Property managers and partnerships: alex@pacforward.org. How the models and data work: the Transparency Act · limits · model cards.
Answers arrive by email. Not legal advice; for anything with a deadline or a court date, contact legal aid or an attorney.